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  • Distributors, News

Midland rebrands as ‘Mdee’ following radical restructure

Firm to attack IT and fixed line markets and aims to double reseller partners in 12 months

  • Staff Reporter
  • 22 April 2014
  • News, Operators

TFL reveals smartphones are too slow for payments

Transport authority reportedly in discussions with operators to bring service to capital when speed of payments is improved

  • Staff Reporter
  • 22 April 2014
  • News, Operators

EE to create 300 jobs with Derry customer service centre opening

Move part of operator’s plans to appoint 1,000 new customer service assistants over the next 24 months to improve the way complex queries are handled

  • Staff Reporter
  • 17 April 2014
  • News, Operators

EE extends Glastonbury partnership

Firm to provide 4G coverage on-site and sell portable charger providing up to 5 hours of charge time to festival goers

  • Staff Reporter
  • 15 April 2014
  • Manufacturers, News

Vodafone customer loyalty strongest thanks to network coverage

A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months

  • Staff Reporter
  • 9 April 2014
  • MVNOs, News

Transatel looks to beef-up UK MVNO partnerships

EE MVNA partner aiming to bolster numbers in the EU to around 15 to 20 this year, including six to be launched in the next few months

  • Staff Reporter
  • 8 April 2014
  • Mystery Shopper, Reviews

Mystery Shopper: Clapham Junction

Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

  • Staff Reporter
  • 8 April 2014
  • Features, Operators

My, how you’ve grown: Vodafone reaches 30

Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

  • Staff Reporter
  • 7 April 2014
  • News, Operators

Ofcom to hold ‘walk and drive’ 3G and 4G network tests

Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency

  • Staff Reporter
  • 7 April 2014
  • News, Operators

The Co-op launches own-brand prepay SIM card

Product available in almost 4,000 Co-op Food stores, with the company claiming it will be sold in more outlets than any other supermarket brand SIM card

  • Staff Reporter
  • 7 April 2014
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