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Mystery Shopper wants to buy the HTC One (M8). Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model?
You can’t miss the operator’s branding in and around the national stadium. Paul Withers argues that with hundreds of thousands visiting the venue this year, EE has pulled off a masterstroke
Firm to attack IT and fixed line markets and aims to double reseller partners in 12 months
Transport authority reportedly in discussions with operators to bring service to capital when speed of payments is improved
Move part of operator’s plans to appoint 1,000 new customer service assistants over the next 24 months to improve the way complex queries are handled
Firm to provide 4G coverage on-site and sell portable charger providing up to 5 hours of charge time to festival goers
A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months
EE MVNA partner aiming to bolster numbers in the EU to around 15 to 20 this year, including six to be launched in the next few months
Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?
Moving with the times – from the first UK mobile call to aiming to be a quad-play provider