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Midland rebrands as ‘Mdee’ following radical restructure
Firm to attack IT and fixed line markets and aims to double reseller partners in 12 months
TFL reveals smartphones are too slow for payments
Transport authority reportedly in discussions with operators to bring service to capital when speed of payments is improved
EE to create 300 jobs with Derry customer service centre opening
Move part of operator’s plans to appoint 1,000 new customer service assistants over the next 24 months to improve the way complex queries are handled
EE extends Glastonbury partnership
Firm to provide 4G coverage on-site and sell portable charger providing up to 5 hours of charge time to festival goers
Vodafone customer loyalty strongest thanks to network coverage
A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months
Transatel looks to beef-up UK MVNO partnerships
EE MVNA partner aiming to bolster numbers in the EU to around 15 to 20 this year, including six to be launched in the next few months
Mystery Shopper: Clapham Junction
Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?
My, how you’ve grown: Vodafone reaches 30
Moving with the times – from the first UK mobile call to aiming to be a quad-play provider
Ofcom to hold ‘walk and drive’ 3G and 4G network tests
Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency
The Co-op launches own-brand prepay SIM card
Product available in almost 4,000 Co-op Food stores, with the company claiming it will be sold in more outlets than any other supermarket brand SIM card