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Birmingham and Manchester came second and third respectively in study examining customer experience across the four major UK networks. The latest RootMetrics study into overall mobile performance across the four major UK networks has crowned Liverpool the best city in the UK for reliability, internet and speed. The firm took ‘RootScores’ from the first half
Operator was not willing to “gamble with customer safety”, after taking the decision to recall up to 500,000 EE Power Bars yesterday
Those returning Power Bars with the model number ‘E1-06’ will be able to spend gesture of goodwill on accessories
Operator asking customers to immediately return products to store which have serial number E1-06 while it investigates reports of overheating
VoIP service is available on HTC One M9 for customers who have handsets purchased directly from operator
Operator posts revenues of £1.5 billion for Q2 – up 22 per cent year-on-year
Operator has “momentum” after quadrupling its share of market at expense of its rival
Charging product blew up in customer’s room during the night and caused her bedroom to catch fire, leaving her with serious burns to her hand
Research carried out by EE for its annual Techy Tea Party found internet and computers trumped TV and nuclear power as most important inventions of last century
Customers get unlimited calls, texts and a data allowance for £4 per day in Eurozone countries, including 4G (where available)