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Airwave chief slams Home Office decision to award EE lucrative Emergency Service contract
EE network not “resilient enough” to effectively manage “life or death situations”
John Lewis discounts Apple Watch by £50
The discount is running until the end of this year
5G ambitions in jeopardy as ECC reform is delayed
Operators may be forced to cut network investment to cover £270 million mast rental costs
Don’t let Power struggles deter innovation
EE is recalling all 1.4 million Power Bars due to safety issues, but the industry must not be turned away from launching similar innovative products
EE claims 41 per cent of shoppers use phones to find best deals whilst in-store
The network describes the process as showrooming, with it being most common in 18 to 34-year-olds
Two thirds of UK smartphone users expect flawless internet usage
Research from Vasona Networks found more than half blame their operator when apps don’t work, while 40 per cent would look to switch provider
EE recalls 1.4m Power Bars following fresh safety concerns
Operator is recalling all Power Bars after reports of two new incidents across different batches of charging solution
O2 Recycle bags European award for customer service and support
Telefonica and Redeem picked up joint award at European Supply Chain Excellence Awards 2015
Vodafone remains most complained about operator in latest Ofcom figures
Operator saw complaints rise from 0.14 to 0.20 complaints per thousand customers as mobile complaints rose for first time in a year while EE tops fixed line and broadband lists
EU regulations will cause roaming revenues to drop 28pc in 2017
As premiums for international calls, text and data while roaming within the EU are axed, operators set to lose out on billions in revenue