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BT forced to take down three ads for misleading broadband claims

Rival Virgin claimed three ads from April this year were misleading potential customers about overall broadband speeds

  • Staff Reporter
  • 13 October 2016
  • Manufacturers, News, Operators

Samsung urges Note7 users to power down devices immediately

Warning comes as manufacturer asks global partners to stop sales and exchanges of the handset while further investigations take place

  • Staff Reporter
  • 11 October 2016
  • Manufacturers, News, Operators

Samsung woes deepen as operators suspend Note7 exchanges

EE and Vodafone have suspended the Exchange Programme after recent reports of faulty replacement Note7 devices

  • Staff Reporter
  • 10 October 2016
  • News, Operators, Retailers

EE and Carphone bag Google Pixel exclusives

First branded devices from internet search giant will go on sale in the UK from October 20

  • Staff Reporter
  • 5 October 2016
  • News, Operators

London leaving other UK cities trailing with 4G access

Users in the capital can access the service 69.7 per cent of the time but city averaged worst download speeds

  • Staff Reporter
  • 5 October 2016
  • Manufacturers, News

Google unveils Pixel smartphone with ‘best-in-class’ camera

The new Pixel smartphone was launched in front of hundreds at an event in London’s East End

  • Staff Reporter
  • 4 October 2016
  • MVNOs, News, Operators

UK consumers warn peers off telecoms companies

They are less likely to recommend firms in this space, along with those in the energy sector, because of a poor customer experience

  • Staff Reporter
  • 4 October 2016
  • News, Operators

Telecoms firms send Ofcom letter asking for 30pc spectrum cap

Three, TalkTalk, CityFibre, Relish and Federation of Communication Services call regulator’s CEO to correct what it claims is an imbalance of the mobile airwaves

  • Staff Reporter
  • 4 October 2016
  • News, Operators

Vodafone most complained about operator for seventh consecutive quarter

Vodafone has yet again taken the crown of the most complained about mobile operator for the seventh consecutive quarter. Ofcom published its most recent ‘Telecoms and Pay TV Complaints’ report today (September 28) for the three months between April and June this year. It revealed that Vodafone had received 23 complaints per 100,000 customers. Despite

  • Staff Reporter
  • 28 September 2016
  • News, Operators, Retailers

EE to trial live Premier League VR football from BT Sport

Fans will be able to watch the Chelsea v Arsenal match on Saturday through a headset in four London flagship stores

  • Staff Reporter
  • 22 September 2016
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