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EE has launched an eSIM service for pay monthly SIM-only mobile users. EE’s eSIM enables customers on SIM-only plans to choose their plan, select their eSIM type, and download it from the EE website or EE app. Customers selecting an eSIM-compatible device will now have the option to choose an eSIM at the point of
EE has launched a 5G standalone (5GSA) network across 15 UK cities, which should benefit from faster speeds, better coverage, and improved reliability. Standalone 5G allows networks to operate independently of 4G infrastructure. The network improves performance by using machine learning to manage energy consumption and optimise network reliability. The new system also includes “Network
EE has opened its second Experience store in Manchester, a year after the launch of the first Experience store in Manchester’s Trafford Centre. EE reports that this new store has produced a 25 per cent boost in footfall compared to previous stores in the area. Manchester is now the first city to have two of
BT has torn apart the proposed Vodafone and Three merger in its response to the Competition and Markets Authority investigation into the planned merger and driven a coach and horses through any claim that the deal would be good for consumers. BT claims a merged network would have a disproportionate share of capacity and spectrum
Ofcom has fined BT £2.8m because subsidiaries EE and Plusnet did not provide more than a million customers with clear contract information before they signed up for a new deal. Ofcom said: “The company broke our consumer protection rules designed to ensure telecoms customers get clear, comparable information about the services they are considering buying.”
EE has removed fixed tills from its stores and replaced them with new cloud-based point-of-sale (POS) technology following a six-week pilot across 15 stores. The new system will allow EE store staff to complete all sales, service, and operational processes from a single device, including a smartphone, instead of multiple devices for different tasks. The
EE’s newest retail concept, the EE Studio,has won the ‘Best New Store” category of the Retail Week awards. The Studio was opened last June in its flagship store at Westfield, White City, West London and covers 4,325 square feet and aims to showcase state-of-art connectivity and technology solutions. The Studio offers visitors a range of “experience
“New” EE has introduced EE TV which includes content and hardware such as Apple TV 4K and EE’s set-top boxes at subscruption prices from £18 to £76 a month There are three device options: EE TV on Apple TV 4K (live TV and access to streaming apps and Apple’s services with an EE-branded remote), EE
GK Telecom managing director Ravi Navaratnam, has won EE’s new ‘Shining Star’ Award, designed to recognize “an individual who has excelled in the channel”.
EE is being relaunched as ‘New EE’ with the biggest marketing campaign since the brand’s launch in 2012. As part of a new raft of services and products, EE has partnered with Apple to launch a new TV streaming service called ‘EE TV.’ The new TV service will offer flexible TV packages accessed from an