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Vodafone plans consumer broadband offering early next year
Operator re-enters market it exited in late 2011 and takes on rival EE
Vodafone to overhaul targets and partner tiering
Current tiering system expected to be scrapped, with dealers measured on the quantity of the operator’s services they sell
Helping customers to help themselves
TMTI revolutionised customer services with its telephone helpline ‘human manuals’, and the firm is now looking to the future with app-based solutions for smartphones and tablets. Jasper Jackson finds out more
Alastair Mills unveils Six Degrees Group as new UC firm
Entrepreneur and former SpiriTel boss targeting mid-market, which he claims is currently underserved by providers
Business Watch: Why corporate divorce is only good for some
Dominic White discusses how the Carphone Warehouse and TalkTalk have experienced very different fortunes since their split early last year