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EE chief customer officer Jackie O’Leary leaves after five years
Chief of HR Francoise Clemes takes over role until a permanent replacement is found
Vodafone unveils new graduate recruitment drive
Operator aims to employ 400 from universities in the next five years
Orange cancels couple’s shock £163,000 mobile bill
Case to be screened on BBC’s Watchdog programme tonight, detailing how Alan and Carolyn Mazkouri battled for months to get the mistaken debt cleared by the operator
Vodafone says 4G should be priced at a premium
Vodafone Northern and Central Europe CEO Philipp Humm has said EE’s 4G pricing strategy is “the right way to go”
O2 to outsource call centre staff to Capita
The communication workers union (CWU) said the decision is a “betrayal” of staff trust and that it may take industrial action
Vodafone UK sees decline in service revenues and profits
The operator saw a four per cent decline in total service revenues, although data revenues grew and Vodafone Red plans “performed well”
Vodafone appoints Daryl Fielding as brand director
Fielding replaces former brand director Danielle Crook, who quit to join Starbucks last year
Three to rebrand 70 more stores by year end
The operator is also trialling Samsung concessions stores in its London Oxford Street and Solihull stores
O2 slashes cost of iPhone 5 on ‘Refresh’ tariff
O2’s promotion sees the upfront cost of the latest iPhone reduced by £170 to £99.99 on a £37 Refresh contract
TalkTalk’s YouView TV service sees spike in subscriptions
Around 150,000 people signed up to the on-demand TV service in the first three months of the year