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UK consumers warn peers off telecoms companies
They are less likely to recommend firms in this space, along with those in the energy sector, because of a poor customer experience
Telecoms firms send Ofcom letter asking for 30pc spectrum cap
Three, TalkTalk, CityFibre, Relish and Federation of Communication Services call regulator’s CEO to correct what it claims is an imbalance of the mobile airwaves
Plan.com partners hail ‘game-changing’ tariff and commission changes
Airtime distributor’s dealers have praised tariffs that enable them to customise tariffs from scratch, as well as add global roaming deals
Onecom signs £3.2 million broadband agreement with CityFibre
The agreement adds to an existing £1.7 million deal signed between the pair in September this year
Vodafone most complained about operator for seventh consecutive quarter
Vodafone has yet again taken the crown of the most complained about mobile operator for the seventh consecutive quarter. Ofcom published its most recent ‘Telecoms and Pay TV Complaints’ report today (September 28) for the three months between April and June this year. It revealed that Vodafone had received 23 complaints per 100,000 customers. Despite
Carphone exclusively stocking Doro 6520 in red and white
The retailer will also have the 5516 candy bar handset and 8030 smartphone on sale
Vodafone pledges ‘most accurate’ broadband speeds for customers
The operator made the promise after signing to Ofcom’s voluntary code of practice
O2 enters advanced stages of £10bn London Stock Exchange float
The float comes months after the European Commission denied O2’s proposed £10.25 billion takeover of Three
Consumers “robbed” by EU merger block
Three CEO Dyson hits out at decision to prevent CK Hutchison’s £10.25bn acquisition of O2
Three outsources Glasgow call centre to Capita in £70m deal
Seven year agreement sees 450 staff transfer to the customer service specialist, which has committed to delivering Three services from the Scottish city