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Virgin Media O2 extends its services to help people in economic distress

Cynera Rodricks
October 12, 2022

Virgin Media O2’s extended services to help struggling families doesn’t eat into mobile data allowances

Just after the introduction of the cheapest social tariffs by Virgin Media O2, it has further extended their support to help low-income families.

It includes fuel poverty, debt advice, and financial support organisations to the list of initiatives- and customers of O2 and Virgin media can access websites such as National Debtline, Business Debtline, Turn2us, Debt Advice Foundation and National Energy Action without using any of their mobile data allowance.

Virgin media O2 recently revealed that two-thirds of low-income households say that they fear running out of data, and half of those have said that they could not afford to buy more if they ran out. Ofcom also claims that data poverty is an issue for around two million households in the UK.

The provider was the first to create a National Databank to tackle data poverty and now as an extension, customers can access these sites without using their data and can get trusted and impartial advice to manage their finances and clear their debts.

Jane Tully, director of external affairs and partnerships at the Money Advice Trust, the charity that runs National Debtline and Business Debtline, said: “Ensuring people are able to receive free, independent advice they need is more important than ever. This is a positive step and should make access to a range of support websites even easier.”

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