A solid example of a mid-range phone, the LG G4c could be worse . . . and it could be better

Mystery Caller wants his son, who has just started secondary school, to have a cheap phone that can be used for emergency contact whenever he is away from home. He also wants a decent contract for it. What deals can the networks offer?

Mystery Caller is heading off to university in September. He wants an affordable SIM contract and decent phone to match his tight student budget. What can each network offer him? Are there any good student deals out there?

Mystery Shopper is a keen photographer who’s going on holiday. He wants a phone with a powerful camera that can take some fantastic holiday snaps. What can each network offer and can he get a good deal?

Mystery Shopper regularly travels across the UK to do business. He needs mobile broadband with enough data to make Skype conference calls, email and download presentations. What will each network offer?

Microsoft’s cheapest handset to date costs a mere forty quid in some UK retailers. Does it have what it takes to surprise us, or will the price reflect its performance?

Mystery Caller has always used phones made by HTC and is looking to get himself a new device. He wants it on a monthly deal for under £30 – what phones will the sales staff offer him and who can come up with the best deal?

Mystery Shopper is looking for a cheap-as-chips 4G smartphone, but doesn’t know whether to get it prepay or on pay monthly.  What will our sales staff recommend?

Mystery Shopper wants a smartphone designed for consuming media – movies, music, games etc. It’ll need a good screen and audio. What can our retailers come up with?

The manufacturer just got a more serious about competing against the iPhone and other top-tier devices

The Surface 3 is an attempt to turn the Surface Pro line-up into a more manageable device

Mystery Caller is fed up with charging his phone every night and wants a device with at least a two-day battery life. Can the sales staff set realistic expectations and find the right device?

Mystery Shopper wants to buy a tablet with a data connection as a present for a young relative. Can our retailers find him a good deal and explain what parental controls are available?

It’s a new entrant into the market and very little is known about it, but the start-up’s smartphone still fares well against more established competitors

With each new generation of handset comes a new flagship, this time the One M9 from HTC and the Samsung Galaxy S6 and S6 edge. Can the sales staff explain the differences between the new devices?

Each year Mobile World Congress brings a new range flagship from the big manufacturers. Mystery Shopper wants to know what the latest devices from HTC and Samsung have to offer.

It has a cool Edge with plenty of innovations including a camera relocated on to the spine and away from the clutter. Could this be a device the company’s boffins have thrown at the wall that will stick?

Mystery Caller is hitting the General Election campaign trail and needs a phone to share documents and updates on social media. Can our networks tick the right box?

Android and iOS devices both include a range of features for people with visual impairments. Mystery Caller wants to know what these are. Can the CSAs tell him?

Mystery Shopper wants to know what features are available on modern smartphones for those with sight problems. What do the sales staff know about accessibility and can they demonstrate it?

The Samsung Galaxy Note 4 has been hailed as the phablet with the class-leading screen and display with the best implementation of a stylus. Our resident geeks on What Mobile put the claims to the test

Mystery Caller is a bit clumsy and has dropped his phone, smashing the screen. This is the third time this year he’s broken phone and he wants something more robust

It’s Black Friday and Mystery Shopper is looking to take advantage of the sales to buy a Christmas present for a loved one. What prepay phone can he get for under £100?

Sony is releasing its second flagship handset in the space of six months, and it’s brought its little brother along with it – and what a difference half a year of tweaking has made