Mystery shopper: Holloway

Mystery Shopper is ready to get on board with contactless payments on a new smartphone. Can the networks tell him how the feature works on a phone works and what devices will they recommend? 5: Carphone Warehouse Payment knowledge – 2/5 Product knowledge – 2/5 Airtime knowledge – 2/5 Questioning ability – 1/5 Sales ability – 1/5

Mystery caller: mobile Wi-Fi

Mystery Caller is travelling around the country on a road trip with his family next month. He needs a mobile Wi-Fi device for internet on the go. What will the operators offer him? Can they offer him any good deals? 5: O2 Callum was much better than his colleagues and recommended a Wi-Fi dongle device that could

Mystery Caller: Smartphone gaming

Whether it’s on a console or a smaller smartphone, Mystery Shopper is a keen computer gamer. He needs a phone that can handle intensive games whilst on the move. What can the networks offer him? Can he get any good deals? 5: Virgin Celine kept rambling on with technical jargon and any average Joe without

Mystery Shopper: Westfield, White City

Mystery Shopper has heard that virtual reality (VR) technology is now available on smartphones. What can our retailers tell us about this growing market, and what phones can give us our own VR experience? 5: Vodafone VR knowledge – 1/5 Product knowledge – 1/5 Airtime knowledge – 2/5 Questioning ability – 1/5 Sales ability –