Vodafone Business signs five-year deal with ServiceNow to supercharge enterprise customer care with AI

Vodafone Business has signed a five-year agreement with cloud-based A! specialist ServiceNow for a new AI-driven customer service platform for enterprise clients. ServiceNow clients include Fortune 500 companies such as Coca-Cola, Siemens. Vodafone Business will use the platform to introduce intelligent automation, accelerate issue resolution, and drive proactive service management across customer touchpoints. Machine learning and

Vodafone wins contract to overhaul SP Energy Networks in Scotland

Vodafone has landed a four-year contract with the networks division of ScottishPower to modernise and future-proof the critical communications infrastructure that underpins Scotland’s electricity grid. The telecoms giant will overhaul the operational communications used to manage SP Energy Networks’ infrastructure, which includes 19,500 substations, 23,000km of overhead lines, and 41,000km of underground cables—serving two million

Ofcom proposes new licensing framework for satellite direct-to-device services 

Regulator outlines three potential authorisation routes as Vodafone and AST SpaceMobile lead UK charge in satellite-to-smartphone connectivity Ofcom has launched a consultation on proposals to authorise the use of mobile spectrum bands for satellite Direct-to-Device (D2D) services — a move that could transform mobile connectivity in rural and remote areas of the UK. Says Ofcom:

Vodafone’s VOXI Mobile youth-focused network reaches a million subscribers

Vodafone’s Gen Z focussed MVNO VOXI Mobile has reached a million subscribers.. Launched in 2017 as a sub-brand of Vodafone, VOXI was designed to appeal specifically to younger users with a flexible, contract-free model and unlimited access to Instagram, TikTok, WhatsApp, Snapchat and YouTube — without eating into data allowances. “Reaching one million customers is

Europe networks will get access to direct satellite connectivity under new Vodafone and AST SpaceMobile agreement

Vodafone and AST SpaceMobile Sign Agreement to Create European Direct-To-Device Satellite Service Provider Vodafone Group and AST SpaceMobile have signed an agreement to create a jointly-owned European satellite service business to serve network operators Europe. AST is building a space-based cellular broadband network accessible directly by any smartphone for both commercial and government application, The

Vodafone sets up space research hub to develop 4G/5G satellite connectivity

Vodafone is taking mobile connectivity to new heights—literally.  The company isto open Europe’s first dedicated research hub in Malaga for integrating low Earth orbit (LEO) satellite and land-based mobile broadband services. This initiative will enable seamless switching between 4G/5G networks and satellite connections using standard smartphones. The Málaga hub will focus on designing, testing, and