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Vodafone is promising customers it will resolve their enquiries without being bounced from one service agent to another and being kept ‘on hold’. Called ‘Just Ask Once’, the service promises that a single Vodafone representative will handle a customer’s query from start to finish, proactively providing updates until the issue is resolved. The new service is
Vodafone has launched a same-day phone repair service called Fix & Go, at five UK stores.
Vodafone is using the Wimbledon tennis championships to promote its digital inclusion initiative. As the tournament’s official connectivity partner.
Virgin Media O2 is spending £343 million to buy of 78.8 MHz of spectrum from Vodafone UK.
Vodafone has been appointed to lead the next phase of Breathe London, the Mayor of London’s air quality monitoring programme.
AST SpaceMobile, the company that is developing a system of low earth orbit satellites to enable satellite calls from regular smart phones, has partnered with Vodafone Idea to expand mobile connectivity across India using space-based cellular broadband. Vodafone Ideas is a joint venture between AST SpaceMobile to bring space-based mobile broadband to remote regions of
Customers of VodafoneThree unable to have a genune complaint resolved will be able to cancel their contract without notice or penalty.
Vodafone rolls out its eSIM network trial across the UK, to Belfast, Sheffield, Liverpool and Watford.
Vodafone is to collaborate with ORCA Computing to explore how quantum computing can be massively speed up deployment of broadband and mobile infrastructure.
Vodafone has launched a data-only “digital travel platform” built around a Travel eSIM that offers instant data connectivity in more than 200 countries.