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Three continues to be the most complained about by customers to Ofcom, despite the network claiming improvements and reduction in complaints
Mystery shopper is looking for a tablet, just on staff recommendation and price. What devices are stores offering at the moment and what deals can he find?
From the fall and “new dawn” of Nokia to the death of Steve Jobs, we look back at the stories that have defined the past 12 months
Mystery Caller has found a job that involves a lot of travel around, but he has two young kids he wants to see grow up. Can the operators find a video calling solution to ensure he doesn’t miss important moments?
Private email to government official urges action on spectrum fees linked with upcoming 4G auction
Operator launches two Android apps to advise parents and help them control their child’s mobile usage, as it announced it will become founding member of new pan-European task force to improve online child safety
O2 has confirmed it will stock the new Nokia Lumia 800 from December 9, almost a month after it went on sale at other operators
Vodafone enterprise director Peter Kelly says only 59 per cent of UK companies allow employees to work remotely – a figure that must change to improve productivity
Mystery Caller is moving house but has been told that his new flat doesn’t have a phone line for a fixed broadband connection. What can the networks do to keep him connected?
Research cites reception concerns by customers but operator said improving network coverage will be difficult without access to liberalised 2G spectrum