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Mystery Shopper: Wrexham
Mystery Shopper wants a smartphone but is confused by all the available options. He wants to surf the web and take photos and can spend up to £15 a month
Business Watch: Three’s data plans yield magic numbers
Dominic White looks at the operator’s latest financial results, and says the driving force behind its success is the cheap deals it is offering to consumers
Re-Tales: Deal makers (26/03/12)
A round-up of deals available from mobile retailers online and on the high street
Mystery Caller: Data-only SIM card for iPad 2
Mystery Caller has decided the best way to beat his lack of internet at home is to splash out on an iPad 2. He now needs a data-only SIM card. What can the CSAs offer him?
Mystery Shopper: Cheltenham
Mystery Shopper wants a cheap SIM-only contract, as he only wants to receive calls, but his current handset is locked. Should he unlock and what is the best deal?
Staff back Sunday hours extension during Olympics
Employees at mobile shops in the capital behind government plans to abolish Sunday working hours for eight weeks during this summer’s event
Vodafone gold partner Savin targets platinum status
Expansive dealer aiming for top tier next month as it says it is on course to meet the operator’s annual targets
O2 and EE trade blows over 4G spectrum
O2 joins Vodafone in criticising decision to allow Everything Everywhere to launch 4G early, as EE argues for sub-1GHz spectrum access for all
Orange the most complained about operator in Q4 2011
Sharp rise in complaints against Orange driven by announcement to increase its monthly plan prices for all customers
Helping customers to help themselves
TMTI revolutionised customer services with its telephone helpline ‘human manuals’, and the firm is now looking to the future with app-based solutions for smartphones and tablets. Jasper Jackson finds out more