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O2 and EE trade blows over 4G spectrum
O2 joins Vodafone in criticising decision to allow Everything Everywhere to launch 4G early, as EE argues for sub-1GHz spectrum access for all
Orange the most complained about operator in Q4 2011
Sharp rise in complaints against Orange driven by announcement to increase its monthly plan prices for all customers
Helping customers to help themselves
TMTI revolutionised customer services with its telephone helpline ‘human manuals’, and the firm is now looking to the future with app-based solutions for smartphones and tablets. Jasper Jackson finds out more
Re-Tales: Deal makers (12/03/12)
A round-up of deals available from mobile retailers online and on the high street
Vodafone CEO slams regulator’s decision to green-light EE 4G plans
Guy Laurence shows anger at “head-start” given to UK’s largest operator, saying it could harm competition and delay the 4G spectrum auction
Mukherjee replaces Bailey as Vodafone Partner Services head
Vodafone Partner Services (VPS) operations head appointed to lead VPS as Bailey moves to take charge of the operator’s Business Services division
Trio celebrate double wins at Mobile News Awards 2012
Lebara Mobile, Vodafone and Microsoft scooped double honours at the Mobile News Awards 2012, hosted by celebrity impressionist Alastair McGowan
Three, Orange and Vodafone confirm new iPad
Three, Orange and Vodafone all confirm they will stock the new Apple iPad when it goes on sale tomorrow
Ofcom gives EE go-ahead to roll out 4G this year
Everything Everything wins provisional permission to re-farm 1800MHz spectrum to deliver LTE services by end of year, but rivals given four weeks to raise objections
Business Watch: MWC points to robust 2012
Dominic White reckons Mobile World Congress showed this year promises to be as good as 2011 for the industry, however some in attendance were sceptical about a new initiative from network operators