Mystery Caller: 4G-ready handsets

Mystery Caller has seen the news and knows all the UK mobile operators will be in a position to offer 4G at some point later this year – however, she needs a new phone now. Can the operators persuade her to buy a ‘4G-ready’ handset in the meantime?

Mystery Shopper: Battersea

Mystery Shopper is leaving his job, which includes a free Samsung Galaxy S III on contract, and is looking for a new handset which either has 4G now or will be able to get it by the summer. What can the retailers offer?