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Mystery Caller needs a new phone and is hoping to score a last-minute bargain in the January sales. With a wealth of deals to be found online, will the CSAs find one that hits the spot?
Mystery Caller has received a shiny new phone for Christmas and is now on the hunt for a SIM-only deal and advice on how to use the handset. How will the networks handle her request?
With Christmas fast approaching, Mystery Caller is on the lookout for a present for her mum – a prepay phone costing around £100. Can the networks help her find the perfect gift?
The EE brands both generated higher than average numbers of complaints from customers, while O2 retained its position as the least complained about mobile provider
The iPad Air and iPad Mini with Retina have arrived and Mystery Caller has decided she wants one. Can the networks help her decide between the devices and suggest a good value plan?
Mystery Caller’s mother has cancelled her contract after finding she didn’t have enough bundled minutes. As she requires voice rather than data will the networks find a good-value solution?
Mystery Caller has grown tired of straining her eyes looking at content on her five-inch phone and wants something bigger. With a number of phablets now on the market, can the networks help?
Apple’s latest offerings have caught Mystery Caller’s eye, and the operators’ growing 4G networks haven’t escaped her attention either. Can the networks help nudge her towards either an iPhone 5s or iPhone 5c?
Mystery Caller is moving but wants to stay online while her new pad is kitted out with fibre broadband. Can the networks offer a mobile Wi-Fi solution at a reasonable price?
Mystery Caller wants a smartphone with HD video and an idiot-proof way to upload video clips to social networking sites. He has a budget of £35 a month, so what can the networks offer?