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A feature phone has been in the hands of Mystery Caller since last year after he lost his iPhone 4. Can the networks suggest the right smartphone for him and bring him back to the future?
With the World Cup in Brazil, Mystery Caller is off to see if England can end 48 years of hurt and bring the trophy home. However, he’s worried about the cost of using his mobile there. Can the networks advise?
Keen to stick with Samsung, Mystery Caller wants to upgrade his Galaxy S3 to an S5. The stumbling block is he’s travelling to the US and requires a data bundle. Could the networks cope?
Nokia has been making a big deal of the fact that it now has over 10 per cent market share in the UK. Does this mean that the networks know how to sell the brand and its Windows Phone OS?
HTC’s latest offering, the One (M8), has understandably caught Mystery Caller’s eye. However, she’s a bargain hunter and wants to know if it is worth paying more for an improved One
Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?
Mystery Caller had been hearing a lot about wearable technology in the run up to Mobile World Congress. But are the operators up to speed when it comes to smartwatches and fitness trackers?
Going on a romantic break to Paris, you wouldn’t think Mystery Caller would have much time to spend on the phone. Just in case, he wanted to know the best deals for international calls, texts and data
Almost 400 million UK-issued numbers now inactive or dormant; new proposals may include recycling deactivated numbers and financial penalties
On January 23, new rules came into force allowing customers to exit mobile phone contracts without penalty if prices rose unexpectedly. Have the networks made sure their CSAs know about them?