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Mystery Caller’s son is ready for his first phone. Flashy features such as cameras and 4G aren’t so important because basic text and call functions take priority. Will it be a feature phone or smartphone that’s both simple to use and affordable? 5: Virgin Manner – 3/5 Understanding – 3/5 Knowledge – 2/5 Helpfulness – 2/5
Mystery Caller is travelling around the country on a road trip with his family next month. He needs a mobile Wi-Fi device for internet on the go. What will the operators offer him? Can they offer him any good deals? 5: O2 Callum was much better than his colleagues and recommended a Wi-Fi dongle device that could
Whether it’s on a console or a smaller smartphone, Mystery Shopper is a keen computer gamer. He needs a phone that can handle intensive games whilst on the move. What can the networks offer him? Can he get any good deals? 5: Virgin Celine kept rambling on with technical jargon and any average Joe without
One of the standout device launches at this year’s Mobile World Congress was certainly the Samsung Galaxy S7. Can the networks persuade Mystery Shopper this is a device worth having? 5: Virgin There was no initiative to make the handset sound like a good flagship, as Samsung has been so keen to do through its
Mystery Caller’s handset contract is coming to an end. He wants to keep his phone and get a new SIM- card with a massive data allowance. What can they offer him? Can Mystery Caller grab a bargain? 5: Virgin She asked me for my number and birthday. I asked why she needed both. It was
Retailer will offer SIM-only deals using Compare52’s widget, which offers deals from the UK’s biggest mobile operators
Vodafone claims the number of complaints were due to a technical hitch when transferring customers to a new billing system
Reports claim the Three-owner will meet with regulators on March 7 over £10.25 billion buyout of UK rival
The regulator made the decision in its first major review of the telecoms and broadband industry for a decade
Watson will also replace Clive Selley as CEO Of BT’s technology, service and operations division as Selley steps up to top job at infrastructure arm Openreach