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O2 looking to lure Virgin MVNO away from EE?
CEO Ronan Dunne said O2 would be interested in snatching Virgin deal should it decide to leave rival following BT takeover
Three replaces O2 as least complained about network
O2 loses position after 13 consecutive quarters in Ofcom’s Q1 customer complaints report, while EE still tops the list
Orange and T-Mobile most complained about networks in Q4 2013
Regulator Ofcom received above average complaints about both providers, with Orange’s issues relating to billing and complaints handling
Steel joins Virgin Mobile co-founder Alexander at Viacloud
Steel replaces Emanuele Angelidis
Virgin Mobile offers unlimited calls to 08 numbers for £18
The VIP Plus SIM-only plan also includes unlimited calls, texts and data and is the first of its kind in the UK
Virgin Mobile founder Tom Alexander joins Viacloud
Alexander, who was also chief executive at EE, will take the role of non executive chairman at the mobile services group
T-Mobile and Orange garner most customer complaints to Ofcom
Data for April, May and June also shows O2 received the fewest customer complaints out of mobile contract providers
Virgin to offer Galaxy S4 to its existing customers from £31pm
MVNO offers £5 a month discount to its existing TV, broadband and home phone customers, with additional unlimited allowances to other Virgin Mobile users
Virgin admits to capping mobile data
Virgin is trialling different ways of ensuring all customers have an adequate connection, including capping data to 2Mb/s
T-Mobile the most complained about network in Q3
O2 continues to be the least complained about mobile operator to Ofcom, despite it suffering its first network outage in July