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Virgin Media appoints new director of mobile
Brooks replaces Heywood who confirmed his departure earlier this year
Virgin claims consumer VoIP users have saved £1.2 million
670,000 calls made via Virgin’s VoIP app since its October 2013 launch
Virgin Media revenues stall in Q1 2014
Subscriber base stagnates as revenues hold steady in Q1 2014
Virgin Media becomes first telco to offer ‘quad play’ packages
Virgin customers able to get all telecommunications services from the one provider
Virgin to connect a further six Tube stations to WiFi
Service will be available at forecourts and platforms across 137 London Underground stations from tomorrow, with more to be connected this Summer
Cutting Room: Operators have to innovate to survive
With Three becoming the first network to make calls to 0800 numbers free, Paul Withers argues the networks must come up with additional services to stop revenues declining further
Virgin Mobile land network exclusive for ZTE Blade Q Mini
The MVNO said ZTE’s Blade series is a strong performer in its handset portfolio
2013: Year in Review
A ‘record’ 12 months of biggest-ever, fastest, thinnest, counterfeit, stolen and every other type of mobile phone
Orange worst in customer service with below average satisfaction score
The operator scored 67 per cent in overall satisfaction, with failings in areas including usefulness of information or advice given
Operators agree to cap stolen handset bills and end roaming charges
All except O2 have signed a deal with Ofcom and the government today that will see caps placed on stolen handset bills in spring 2014