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Mystery Shopper has been reading a lot about the importance of mobile security and is worried about the risk to his Samsung Galaxy S III. Can the networks sell a solution?
Sheppard reckons more investment in new sites and upgrades will see an improvement in the overall service provided, while new tariffs catering for data-hungry consumers using 4G will transform the market
Mystery Caller wants to start a photo blog and buy a cheap camera phone so she can take photos and post them online. In the age of Instagram and Flickr, what can the networks offer the budget-conscious consumer?
Mystery Shopper’s girlfriend is moving to France for a ski season and so he’s looking for a mid-priced prepay phone to Skype her on to save on international calls
EE’s CEO Olaf Swantee has said it will continue to charge five pounds more for 4G than 3G, saying this strategy is based on a number of ‘principles’
Customers with ‘ultrafast’ handsets will initially get a faster version of 3G and, eventually, LTE for no extra cost
Following requests from them to be able to use their existing spectrum for 4G, Ofcom has proposed freeing up the 900MHz and 2100MHz bands for the super-fast service
Device now available from some network stores and retailers
BlackBerry’s first touchscreen device, the Z10, goes on sale from tomorrow on networks EE, O2, Vodafone and Three and at retailers Phones 4 U and Carphone Warehouse
Mystery Caller pocketed £150 over Christmas and is keen on spending it all on a new phone that will give him plenty of minutes to family and friends on other networks. What can the CSAs come up with?