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Eight week wait for iPhone 5s colour variant
Customers facing an eight week wait for iPhone 5s in ‘gold’ – as Apple struggles to fulfil demand
Mystery Caller: HD video and uploads to social networks
Mystery Caller wants a smartphone with HD video and an idiot-proof way to upload video clips to social networking sites. He has a budget of £35 a month, so what can the networks offer?
Mystery Shopper: Romford
Mystery Shopper wants a new handset, with photography and HD video a priority. Can someone suggest an appropriate handset and give him tips on uploading his happy snaps to social networks?
Three reveals 2014 4G roll out plans
The operator has listed the 42 cities which will get 4G in 2014, and given more detail on its 2013 launches
LG launches flagship G2 handset
The manufacturer’s new 5.2-inch smartphone will be available from Carphone Warehouse, EE, Three and O2
T-Mobile and Orange garner most customer complaints to Ofcom
Data for April, May and June also shows O2 received the fewest customer complaints out of mobile contract providers
Mystery Caller: Hands-free kits
Mystery Caller has been reminded of the perils of using a phone while driving. Keen to avoid the increased £100 fine, she’s shopping for a hands-free kit before using her phone at the wheel
Mystery Shopper: Harlow
Mystery Shopper wants to give an old handset a new lease of life, but the device is locked to an operator he no longer wants to be with. Can any of the retailers offer him advice to unlock the phone’s potential?
EE hits one million 4G customer milestone
Operator achieves target four months ahead of schedule, with customers able to receive 50 per cent off all accessories priced under £100 until September 19
Three web ad banned for “misleading†availability claims
ASA uphold complaint against operator’s ad which suggested an out of stock tablet would be available through other channels