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Three launches customer service tool for deaf people
Tool allows users to communicate with Three’s customer service team using British Sign Language
EE maintains spot as London’s top-performing network
Network has been ranked as top overall in the capital for the fifth successive test since April 2013
EE wants to keep network sharing deal with Three
Doubts have been raised about mast agreement in face of Three’s acquisition of O2 but EE CEO Olaf Swantee praised partnership
EU competition chief warns mergers could cost consumers
Proposed deals such as Hutchison’s £10.25bn takeover of O2 could lead to more expensive bills for end user, said Margrethe Vestager
40pc of Brits have mobile blackspot in their home
32pc regularly have issues making calls at home, while one in four said they’d changed network due to signal issues
Three adds smartphone trio to its portfolio
Operator begins selling the HTC One M8s, Samsung Galaxy A3 and LG G4c on contract and prepay
RootMetrics: Vodafone is top network at O2 Arena
Vodafone’s network beats headline sponsor at Greenwich venue for mobile internet performance
Ofcom will introduce new measures to switch providers
CEO Sharon White announces new measures to “protect and empower” customers and calls on providers to improve customer services
Three set to increase Welsh 4G coverage to 98pc
Rollout of 800MHz spectrum announced this week will see 98pc of population get access to 4G by 2017
Dealers accuse networks of PAC code dirty tricks
Networks deliberately obstructing customers’ requests for PAC codes say senior sources