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CEO Sharon White announces new measures to “protect and empower” customers and calls on providers to improve customer services
Rollout of 800MHz spectrum announced this week will see 98pc of population get access to 4G by 2017
Networks deliberately obstructing customers’ requests for PAC codes say senior sources
Customers taking out deals after May 29 will face price increases in line with RPI, leaving Vodafone as only operator to promise fixed tariff
Operator’s CFO Nick Read tells Mobile News it doesn’t make the profits to justify paying it
RootMetrics conducts first-ever report looking specifically at 4G services, taking a number of measures from the UK’s most populated cities
Provider makes money by selling extras such as faster speeds, more data, texts and calls
Ofcom received least complaints about Tesco Mobile as part of its quarterly figures, replacing Three
Five global investors to purchase stake in the Three-O2 combined business as telecoms group ramps up plans for the acquisition
New launch marks the first UK operator partnership for online Huawei brand