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Operator saw complaints rise from 0.14 to 0.20 complaints per thousand customers as mobile complaints rose for first time in a year while EE tops fixed line and broadband lists
As premiums for international calls, text and data while roaming within the EU are axed, operators set to lose out on billions in revenue
This week on Mobile News TV, we take a look at a record Black Friday that saw operators and distributors ship hundreds of thousands of additional handsets and contracts. Exertis is the first headline sponsor to be announced for the 2016 Mobile News Awards. The industry’s biggest awards will be hosted by comedian Lee Nelson.
The Apple Watch will be available in 34 EE stores across the country
Apple’s wearable device will be available to purchase from 41 Three stores
The increase will affect 380,000 customers currently taking out Three Rescue handset insurance
This is the sixth time EE has come on top of Rootmetrics testing in London
Operator challenges rival to clarify advert, referring to a number of network performance awards it has itself won recently
£200 million spectrum price hike and failure to reduce mast rental costs harming industry
Charity MVNO has signed wholesale agreement with Three that will go live in Q1 2016 and see it offer 4G services