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Mystery Shopper is moving to a fancy new bachelor pad. The only feature missing is superfast internet access. Can he get fibre optic broadband or will he have to stick with a slower connection? What about any good deals? 5: Virgin Media Product knowledge – 1/5 Internet knowledge – 0/5 Questioning ability – 0/5 Sales ability
Mystery Caller’s son is ready for his first phone. Flashy features such as cameras and 4G aren’t so important because basic text and call functions take priority. Will it be a feature phone or smartphone that’s both simple to use and affordable? 5: Virgin Manner – 3/5 Understanding – 3/5 Knowledge – 2/5 Helpfulness – 2/5
Revenues could fall, prices could rise and jobs could be lost if Britons vote “yes” to Brexit
Vodafone has forecasted the new group will generate revenues of £1.4 billion for the 12 months ending June next year
The winning team will play seven matches throughout the tournament
The tournament held every four years officially kicks off on Friday June 10
He claims BT is in a position that could “make life difficult” for other operators.
The regulator tested mobile broadband speeds in London across five days throughout March
Mystery Shopper is ready to get on board with contactless payments on a new smartphone. Can the networks tell him how the feature works on a phone works and what devices will they recommend? 5: Carphone Warehouse Payment knowledge – 2/5 Product knowledge – 2/5 Airtime knowledge – 2/5 Questioning ability – 1/5 Sales ability – 1/5
Mystery Caller is travelling around the country on a road trip with his family next month. He needs a mobile Wi-Fi device for internet on the go. What will the operators offer him? Can they offer him any good deals? 5: O2 Callum was much better than his colleagues and recommended a Wi-Fi dongle device that could