Mystery shopper: Holloway

Mystery Shopper is ready to get on board with contactless payments on a new smartphone. Can the networks tell him how the feature works on a phone works and what devices will they recommend? 5: Carphone Warehouse Payment knowledge – 2/5 Product knowledge – 2/5 Airtime knowledge – 2/5 Questioning ability – 1/5 Sales ability – 1/5

Mystery caller: mobile Wi-Fi

Mystery Caller is travelling around the country on a road trip with his family next month. He needs a mobile Wi-Fi device for internet on the go. What will the operators offer him? Can they offer him any good deals? 5: O2 Callum was much better than his colleagues and recommended a Wi-Fi dongle device that could