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Operators accused of negligence and mistrust over billing issues
Analysts warn customers will move to rival networks if problems aren’t addressed immediately
Sylvia Chind departs as Three head of devices and products
She had been at the operator since 2004 when she joined as handset product manager
2017 predictions: Three UK director of customer strategy Danny Dixon
Three UK director of customer strategy Danny Dixon tells Mobile News his thoughts on what might happen this year, including consumer control, the rise of SIM-only and the challenge of retaining customers In a saturated market, mobile providers have to work harder than ever to stand out from the crowd. I believe that the future mobile
O2 and Vodafone open new Cornerstone discussions
Sources claim both operators are demanding more independence under new terms of the mast sharing agreement
Three becomes first UK network to stock Huawei Mate 9
Manufacturer’s “smartest and fastest device yet” has gone on sale today
Global 4G connections to grow to 3.3bn by 2021 claims Ovum
This is an increase from a current figure of 324 million, with China expected to dominate the total connection base in 2021 at 1.08 billion
Huawei teases P10 Mobile World Congress 2017 launch
The manufacturer sent out invites to its MWC launch event today (January 12)
Three’s MakeTheAirFair campaign hits 100,000 signatures
The campaign launched in November last year asking for Ofcom to cap the amount of spectrum any operator can hold at 30 per cent
AeroMobile in-flight data usage up 160pc since 3G launch
The Gatwick-based company launched 3G services on board airlines in December 2015
Sky Mobile launches nationwide today
The O2-powered MVNO was first announced by the quad-play giant in November