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Operators failing to defeat box-breakers
Box-breaking alive and well as staff defy head office rules on bulk buying
Three UK CEO Kevin Russell quits
Kevin Russell to return to Australia after four-and-a-half years in the job, with COO Dyson taking up the position on July 1
Tesco Mobile tops J.D. Power customer satisfaction survey
Retailer ranks highest in satisfaction among both contract and prepay customers in latest survey by J.D Power and Associates
Ofcom ranks mobile internet providers
Research shows O2, Vodafone and Three are better than Everything Everywhere for mobile broadband services
Mystery Caller: Insuring an iPhone 4
Mystery Caller has bought an iPhone 4 from the Apple store. But given its high price, insuring it is a must. His fi rst call for an insurance plan is to the operators. What could they offer and how clued-up were the CSAs on the topic?
INQ bounces back with the Cloud Touch
After a barren 2010, INQ Mobile’s new mid-range smartphone is good enough to make its presence felt
Mystery Caller: Obtaining PAC codes
Mystery Caller investigates how easy it is to get hold of a PAC code and which CSAs would pull out the stops to keep them on their network
Mystery Shopper: Bath
Mystery Shopper is looking for a mobile phone capable of recording great high-definition video and playing it back on a TV screen
Re-Tales: Deal makers (25/04/11)
A round-up of deals available from mobile retailers online and on the high street
Mystery Caller: Four prepay handsets
Mystery Caller has landed in the UK after a transfer from Hong Kong. He has bought his wife and two teenage kids and wants to buy four prepay handsets with a budget of £400. He is also after decent family-calling tariffs