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  • News, Unified Comms

TalkTalk regains market share after cyber attack setback

Figures from Kantar show 3.2 per cent jump for broadband provider after customers had flocked from it following October’s cyber attack

  • Staff Reporter
  • 15 April 2016
  • MVNOs, News, Unified Comms

TalkTalk introduces voice biometric technology for passwords

Quad-play provider claims to be first telecoms firm to allow customers to use their voices for passwords when contacting call centres

  • Staff Reporter
  • 17 March 2016
  • MVNOs, News, Operators

CK Hutchison set to meet EC & rivals over O2 acquisition

Reports claim the Three-owner will meet with regulators on March 7 over £10.25 billion buyout of UK rival

  • Staff Reporter
  • 2 March 2016
  • News, Operators, Unified Comms

BT must make Openreach more available to competition, says Ofcom

The regulator made the decision in its first major review of the telecoms and broadband industry for a decade

  • Staff Reporter
  • 25 February 2016
  • MVNOs, News, Unified Comms

TalkTalk adds mobile SIM to select packages

Customers on SimplyBroadband and Essentials TV, broadband and calls packages will receive 100 minutes of calls, 250 texts and 200MB of data a month for free

  • Staff Reporter
  • 12 February 2016
  • News, Unified Comms

Cyber attack cost TalkTalk up to £60 million

Broadband provider faced trade loss of £15m plus “exceptional costs” estimated at £40-45m as a result of the October hack, according to its latest financial results

  • Staff Reporter
  • 2 February 2016
  • News, Unified Comms

Three staff arrested at TalkTalk’s Indian call centre

The employees are accused of stealing customer data and using it to conduct phone scams

  • Staff Reporter
  • 28 January 2016
  • News, Operators, Unified Comms

Customers ditched TalkTalk following last year’s hack

Broadband provider’s share of the sales fell quarterly from 13.4pc in Q3 to 9pc at end of 2015

  • Staff Reporter
  • 21 January 2016
  • News, Operators, Unified Comms

TalkTalk slam CMA’s BT/EE decision as rivals react to takeover

The CMA approved BT’s £12.5 billion buyout of BT, but rivals TalkTalk claim the decision has been made in isolation, which is “dangerous” for the industry

  • Staff Reporter
  • 15 January 2016
  • News, Operators

BT’s £12.5 billion EE acquisition set for final approval this week

Reports claim the CMA will rubber stamp BT’s takeover, despite complaints from rival operators

  • Staff Reporter
  • 11 January 2016
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