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Information Commissioners Office rules incident last October, which saw the personal details of more than 150,000 customers accessed, could have been stopped
They are less likely to recommend firms in this space, along with those in the energy sector, because of a poor customer experience
Three, TalkTalk, CityFibre, Relish and Federation of Communication Services call regulator’s CEO to correct what it claims is an imbalance of the mobile airwaves
Virgin Media, TalkTalk and KCOM have also signed up to the new code
Vodafone has yet again taken the crown of the most complained about mobile operator for the seventh consecutive quarter. Ofcom published its most recent ‘Telecoms and Pay TV Complaints’ report today (September 28) for the three months between April and June this year. It revealed that Vodafone had received 23 complaints per 100,000 customers. Despite
The campaign comes after Ofcom decided not to split BT and Openreach into two separate entities
TalkTalk, Sky, Vodafone and FCS encourage UK businesses to give their views on Openreach during 10-week consultation
TalkTalk CEO Harding says full separation would be more effective, while Three slams regulator’s “failure to stand up to BT”
Operator says customers will see improvements as it tops broadband complaints rankings for eighth straight quarter
Outgoing chairman Sir Mike Rake said telecoms giant may set up separate board ahead of Ofcom decision on future of infrastructure division