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UK consumers warn peers off telecoms companies
They are less likely to recommend firms in this space, along with those in the energy sector, because of a poor customer experience
Telecoms firms send Ofcom letter asking for 30pc spectrum cap
Three, TalkTalk, CityFibre, Relish and Federation of Communication Services call regulator’s CEO to correct what it claims is an imbalance of the mobile airwaves
Daisy Group and BT to promise more accurate broadband speeds under new Ofcom code
Virgin Media, TalkTalk and KCOM have also signed up to the new code
Vodafone most complained about operator for seventh consecutive quarter
Vodafone has yet again taken the crown of the most complained about mobile operator for the seventh consecutive quarter. Ofcom published its most recent ‘Telecoms and Pay TV Complaints’ report today (September 28) for the three months between April and June this year. It revealed that Vodafone had received 23 complaints per 100,000 customers. Despite
Three joins Vodafone and TalkTalk in support of ‘Fix Britain’s Internet’ campaign
The campaign comes after Ofcom decided not to split BT and Openreach into two separate entities
Broadband providers launch “Fix Britain’s Internet” campaign
TalkTalk, Sky, Vodafone and FCS encourage UK businesses to give their views on Openreach during 10-week consultation
BT rivals slam Ofcom’s Openreach reforms
TalkTalk CEO Harding says full separation would be more effective, while Three slams regulator’s “failure to stand up to BT”
EE vows investment as Ofcom again receives most complaints about its broadband service
Operator says customers will see improvements as it tops broadband complaints rankings for eighth straight quarter
BT willing to give Openreach more autonomy
Outgoing chairman Sir Mike Rake said telecoms giant may set up separate board ahead of Ofcom decision on future of infrastructure division
A boom in cyber crime – and software security
With one in every four firms attacked in the past four years, security has never been so vital