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Broadband providers under fire after ‘more than half’ of UK households report problems

Virgin Media bottom of the pile as users complain about prices and connection

  • Staff Reporter
  • 10 April 2018
  • News

TalkTalk ships off mobile business to O2

The O2-powered MVNO has 850,000 mobile customers in the UK

  • Staff Reporter
  • 26 January 2018
  • News, Unified Comms

TalkTalk launches landline spam protector CallSafe

The average person misses one important phone call per month when ignoring landlines

  • Staff Reporter
  • 18 January 2018
  • News, Operators

Vodafone tops Ofcom complaints report

The operator had received an average of 17 complaints per 100,000 customers between January and March this year

  • Staff Reporter
  • 28 June 2017
  • Unified Comms

TalkTalk predicts profits could fall by a tenth after revenue decline

Last 12 months has seen telecoms provider lay down solid foundations for future growth says CEO

  • Staff Reporter
  • 23 May 2017
  • News, Unified Comms, Unified Comms, Unified Comms

Ofcom tells industry to “up its game” on customer service

Tesco Mobile customers had the highest levels of satisfaction compared to the mobile sector as a whole (96 per cent)

  • Staff Reporter
  • 18 April 2017
  • News, Unified Comms

Brits wasting £1.5bn on out-of-contract broadband pricing

This is according to the latest research from broadband comparison specialist uSwitch

  • Staff Reporter
  • 8 February 2017
  • News

TalkTalk CEO Dido Harding to step down in May

She will leave the telecoms group in May after serving seven years

  • Staff Reporter
  • 1 February 2017
  • News, Operators

Three’s MakeTheAirFair campaign hits 100,000 signatures

The campaign launched in November last year asking for Ofcom to cap the amount of spectrum any operator can hold at 30 per cent

  • Staff Reporter
  • 10 January 2017
  • News, Unified Comms

LinkUK appoints ex-TalkTalk operations head Matt Bird as GM

Bird was TalkTalk director of operations between April 2014 and November last year

  • Staff Reporter
  • 10 January 2017
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