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TalkTalk broadband worst in customer service for second year running in Ofcom report
Virgin Media had the most satisfied customers
Broadband providers under fire after ‘more than half’ of UK households report problems
Virgin Media bottom of the pile as users complain about prices and connection
TalkTalk ships off mobile business to O2
The O2-powered MVNO has 850,000 mobile customers in the UK
TalkTalk launches landline spam protector CallSafe
The average person misses one important phone call per month when ignoring landlines
Vodafone tops Ofcom complaints report
The operator had received an average of 17 complaints per 100,000 customers between January and March this year
TalkTalk predicts profits could fall by a tenth after revenue decline
Last 12 months has seen telecoms provider lay down solid foundations for future growth says CEO
Ofcom tells industry to “up its game” on customer service
Tesco Mobile customers had the highest levels of satisfaction compared to the mobile sector as a whole (96 per cent)
Brits wasting £1.5bn on out-of-contract broadband pricing
This is according to the latest research from broadband comparison specialist uSwitch
TalkTalk CEO Dido Harding to step down in May
She will leave the telecoms group in May after serving seven years
Three’s MakeTheAirFair campaign hits 100,000 signatures
The campaign launched in November last year asking for Ofcom to cap the amount of spectrum any operator can hold at 30 per cent