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EE rapped by ASA over misleading mobile coverage checker

Operator must not use ad in its current form again after customer complained he was misled by the checker that told him he would receive excellent 3G coverage within his postcode

  • Staff Reporter
  • 16 October 2013
  • News, Operators

T-Mobile US to scrap data and text roaming charges

Later this month T-Mobile customers will be able to surf the web and text for no extra cost in over 100 countries outside of the US

  • Staff Reporter
  • 10 October 2013
  • Manufacturers, News, Operators

Eight week wait for iPhone 5s colour variant

Customers facing an eight week wait for iPhone 5s in ‘gold’ – as Apple struggles to fulfil demand

  • Staff Reporter
  • 4 October 2013
  • Dealers, Features

Extending an Olive branch to customers

After a gap of six years, Mobile News revisits Olive Communications at its plush new HQ and finds it in rude health, as one of the UK’s fastest-growing indirect dealer partners. Michael Garwood reports

  • Staff Reporter
  • 4 October 2013
  • Mystery Caller, Reviews

Mystery Caller: HD video and uploads to social networks

Mystery Caller wants a smartphone with HD video and an idiot-proof way to upload video clips to social networking sites. He has a budget of £35 a month, so what can the networks offer?

  • Staff Reporter
  • 4 October 2013
  • News, Operators

T-Mobile and Orange garner most customer complaints to Ofcom

Data for April, May and June also shows O2 received the fewest customer complaints out of mobile contract providers

  • Staff Reporter
  • 27 September 2013
  • Mystery Caller, Reviews

Mystery Caller: Hands-free kits

Mystery Caller has been reminded of the perils of using a phone while driving. Keen to avoid the increased £100 fine, she’s shopping for a hands-free kit before using her phone at the wheel

  • Staff Reporter
  • 13 September 2013
  • Manufacturers, News

P4U offering gifts with Xperia Z1 and Galaxy Note 3 pre-orders

Retailer bundling Sony SmartWatch or £200 off the Xperia Tablet Z, as well as a flip case and £100 off the Samsung Galaxy Gear with the Note 3

  • Staff Reporter
  • 4 September 2013
  • Mystery Caller, Reviews

Mystery Caller: Prepay handset with parental controls

Mystery Caller is looking for a prepay handset for his younger brother costing under £70 and wants to put restrictions on age-inappropriate content in place. Can the networks find the answer?

  • Staff Reporter
  • 30 August 2013
  • Mystery Caller, Reviews

Mystery Caller: Smartphone tethering

Mystery Caller has received a tablet for her birthday and wants to use it to entertain herself on long train journeys into work, possibly using spare data from her smartphone tariff. Can the networks help?

  • Staff Reporter
  • 30 August 2013
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