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EE to launch 4G in the Channel Tunnel by the summer
Operator, along with Vodafone, to also launch 2G and 3G services in the North Tunnel in March
EE doubles 4G base to two million in four months
Two thirds of new 4G customers have moved over from the operator’s 2G and 3G networks T-Mobile and Orange
Mystery Caller: prepay phone for under £100
With Christmas fast approaching, Mystery Caller is on the lookout for a present for her mum – a prepay phone costing around £100. Can the networks help her find the perfect gift?
Orange worst in customer service with below average satisfaction score
The operator scored 67 per cent in overall satisfaction, with failings in areas including usefulness of information or advice given
Orange and T-Mobile attract most customer complaints
The EE brands both generated higher than average numbers of complaints from customers, while O2 retained its position as the least complained about mobile provider
Mystery Caller: Apple iPads
The iPad Air and iPad Mini with Retina have arrived and Mystery Caller has decided she wants one. Can the networks help her decide between the devices and suggest a good value plan?
Mystery Caller: Bundled minutes
Mystery Caller’s mother has cancelled her contract after finding she didn’t have enough bundled minutes. As she requires voice rather than data will the networks find a good-value solution?
Mystery Caller: Phablets
Mystery Caller has grown tired of straining her eyes looking at content on her five-inch phone and wants something bigger. With a number of phablets now on the market, can the networks help?
Mystery Caller: Apple iPhone 5s and iPhone 5c
Apple’s latest offerings have caught Mystery Caller’s eye, and the operators’ growing 4G networks haven’t escaped her attention either. Can the networks help nudge her towards either an iPhone 5s or iPhone 5c?
Mystery Caller: Mobile Wi-Fi solutions
Mystery Caller is moving but wants to stay online while her new pad is kitted out with fibre broadband. Can the networks offer a mobile Wi-Fi solution at a reasonable price?