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The new scheme could see customers benefit from £142m in payments, says Ofcom
Customers were outraged and calling for compensation
The problem was first reported by customers at 5:30am today
Outage arose in major cities including London, Manchester, Birmingham, Cardiff and Glasgow
Customers were unable to make calls or send text messages over the weekend with some messages being sent to strangers
The capital sees almost 42 per cent of Londoners complaining of poor reception or no coverage at all in their own homes, according to new research
This is the second year O2 has ran the awards, which recognise the achievements of its partners
Winners of Customer and Digital Excellence nods awarded with additional commercials and further marketing and consultancy
26 per cent of people over age of 55 also rank mobile signal strength as most important factor