Shell Energy – Mobile News

News

Ofcom fines Shell Energy £1.4 million for ignoring customer reminder rules

Ofcom has fined utilities supplier Shell Energy £1.4 million today for neglecting to remind over 70,000 phone and broadband customers to review their contracts or inform them about potential savings through new deals.

Staff Reporter
21 November 2023

News, Operators

Most complained-about telecoms by Ofcom in Q2 2022

Shell Energy, BT Mobile and Virgin Mobile among the most complained about broadband and mobile providers

Staff Reporter
18 October 2022

News, Operators

Ofcom publishes Q1 2022 complaints report with EE receiving the least complaints

The report shows the number of complaints made to Ofcom in the first quarter of 2022 per 100,000 customers

Staff Reporter
13 July 2022

MVNOs, News, News, Operators, Technology, Unified Comms

Sky records strong performance in Ofcom’s latest complaints report

However Virgin Media and Shell Energy among the most-complained about providers

Staff Reporter
27 April 2022

MVNOs, News, News, Operators, Technology, Unified Comms

EE records strong performance in latest Ofcom complaints tables

However TalkTalk ranked the worst for broadband and landline complaints

Staff Reporter
8 February 2022