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100 jobs to be outsourced from O2’s call centres
Support service provider Capita confirms roles will be moved to India to save cash
O2 imposes pay deal despite rejection by retail staff
CWU says it has won concessions on how deal will be implemented
CWU lauds historic pay rise for O2 staff
Workers union says 94 per cent of its members voted for the 2.3 per cent pay rise deal for contact centre staff
Union threatens strike over O2 call centre outsourcing rumours
CWU issues warning at its annual conference in response to speculation that up to 1,000 jobs may go