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  • News, Operators

O2 handed back £2.5m to customers through Priority in Q3

Offers such as a £1 lunch at Dominos, Caffe Ritazza, Upper Crust and Pumpkin helped maintain O2’s industry-leading churn of one per cent

  • Staff Reporter
  • 13 November 2014
  • Features, Operators

Value and affordability key to O2’s continued growth

O2 results reveal highest number of customer additions during Q1 for four years

  • Staff Reporter
  • 20 May 2013
  • News, Operators

O2 to introduce ‘innovative’ digital services in 2013

Operator driving new strategy with more innovations to launch this year, working alongside its Priority suite of services

  • Staff Reporter
  • 14 March 2013
  • News, Operators

O2 to raise contract line rental by 3.2pc

Operator follows Orange and Three by increasing prices in line with inflation, adding rise has also been implemented due to bigger external costs

  • Staff Reporter
  • 11 December 2012
  • Features, Operators

O2’s Dowd makes boosting UK retailers a top ‘Priority’

Operator to extend Priority Moments to all local independent retailers, whether O2 customers or not

  • Staff Reporter
  • 8 November 2012
  • News, Operators, Retailers

Priority Moments local service expanded to non-O2 customers

Businesses customers of other networks can now take advantage of free promotional service

  • Staff Reporter
  • 17 October 2012
  • Comment

Cutting Room: Dunne wrong to point finger at rivals

Whilst O2 does is more expensive and perhaps offers more overall value than its operator rivals, Paul Withers disagrees with its UK CEO that they are devaluing the market by lowering prices

  • Staff Reporter
  • 14 August 2012
  • Comment

Cutting Room: O2 could benefit from week of hell

Michael Garwood thinks the operator’s decision to deliver its compensation to customers through Priority Moments will prove to be a very clever move

  • Staff Reporter
  • 30 July 2012
  • Features, Operators

Has O2’s reputation been damaged after network outages?

After the operator’s eight million UK customers were hit by a network blackout this month, Jasper Jackson asks industry figures whether its name has been permanently tarnished

  • Staff Reporter
  • 30 July 2012
  • News, Operators

O2 launches new prepay tariff that rewards loyalty

Customers can receive additional calls, texts, data and a percentage back on top-ups at three month periods

  • Staff Reporter
  • 19 July 2012
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