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Three UK confirms Capita outsourcing deal to end next year
The decision comes following a review, with most of the work to move to Tech Mahindra
Union calls off O2 strike ballot as jobs secured
The CWU said it has reached an agreement with O2 and Capita that will see outsourced staff’s jobs and salaries protected
O2 to outsource call centre staff to Capita
The communication workers union (CWU) said the decision is a “betrayal” of staff trust and that it may take industrial action