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EE stores outperforming Orange and T-Mobile by 10pc
Customer exit polls reveal increase, with Everything Everywhere claiming this proves new layouts in stores are effective
Mainline offers customer retention service to dealers
Datashare enables dealers to identify Orange customers that are due for upgrade in advance of the three month period before the end of their contract
O2 to stock Nokia Lumia 800
O2 has confirmed it will stock the new Nokia Lumia 800 from December 9, almost a month after it went on sale at other operators
Re-Tales: deal makers (21/11/11)
A round-up of deals available from mobile retailers online and on the high street
Mystery Caller: broadband connection
Mystery Caller is moving house but has been told that his new flat doesn’t have a phone line for a fixed broadband connection. What can the networks do to keep him connected?
Everything Everywhere opens new style store
Everything Everywhere launches 20th branded store in White City Westfield with specialised focus on products and services
Three finishes bottom of Ofcom customer service report
Research cites reception concerns by customers but operator said improving network coverage will be difficult without access to liberalised 2G spectrum
Mystery Shopper: Swindon
Mystery shopper is looking for a fixed-line broadband package with the fastest upload and download speeds, plus the most MB possible. What will they be offered?
Operators dismiss Ombudsman data concerns
Three, Vodafone, O2, Orange and T-Mobile all say they are doing enough to combat data bill shock
Galaxy Nexus to debut at Phones 4U’s Oxford Street store tomorrow
Shop to be the first globally to sell debut handset to run off Android 4.0 Ice Cream Sandwich when it hits shelves at 8am