Mystery Shopper: Chelmsford

Mystery Shopper’s dad is in need of a new handset and contract. He wants a lot of minutes – 800 at least – but doesn’t want any data as he doesn’t use the internet. Handset-wise it has to look good and be quite modern

Mystery Caller: 4G-ready handsets

Mystery Caller has seen the news and knows all the UK mobile operators will be in a position to offer 4G at some point later this year – however, she needs a new phone now. Can the operators persuade her to buy a ‘4G-ready’ handset in the meantime?