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Vodafone is first telecoms company to receive anti-nuisance award
Operator proves it doesn’t conduct any telemarketing activities that could be judged as distressing for customers
Uphill task for new Vodafone CEO after “disastrous” year
Nick Jeffery must rebuild operator’s reputation as customer complaints reach record highs
Communication will be the key to success
Following as major reshuffle of operator CEOs, James Pearce says constant dialogue with channel partners and customers should be a top priority
Vodafone UK sales down 3.2pc as mobile base falls below 18m customers
UK business continues to struggle as billing system issues rumble on
Vodafone first UK operator to use Cisco SON technology to give customers ‘superior voice quality’
The operator claims the technology will give all its customers ‘superior voice quality’
Vodafone UK chief Hoencamp departs for Netherlands CEO role
Hoencamp steps down from UK operations to head up Netherlands JV with Liberty Global, and is replaced by Group enterprise chief Nick Jeffery
Hyundai and Vodafone sign European telematics deal
Agreement will see Hyundai focus on creating new, telematics based business opportunities using Vodafone’s existing communications network
Vodafone strikes global Unilever deal
Multinational deal will see Vodafone provide Unilever with 50,000 devices as well as connectivity and managed mobile services in 63 countries