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Likewize has acquired Danish AI customer service specialist Speedperform in a move to improve how customers interact with tech support.
Likewize has named seasoned US executive Ryan O’Hara as its new CEO, taking over immediately from ex-Caudwell Group luminary Rod Millar, who has led the company since 2019. O’Hara has extensive leadership experience across technology, media, and consumer services, having held senior positions at News Corp, Madison Square Garden, and media and technology company Gemstar-TV
Likewize and airport experience company DragonPass have teamed up to offer Likewize’s device insurance and support services to its members. The collaboration is aimed at providing travellers with tech support and travel benefits in one package, accessed via digital devices. Likewize customers will now have access to over 700 airport lounges worldwide and other DragonPass
Andy Morris has been promoted to Executive Vice President of Likewize Europe to replace Gerry O’Keefe who is retiring from the business.
One of the key topics of the day was the circular economy and how the secondary market can benefit consumers
The tool produces a score that allows Likewize to decide whether to accept, reject or continue to investigate a claim
Clients of Aviva will have access to insurance, repair, upgrade and premium tech support services from Likewize
The company is looking to expand further in 2022 after rebrand last year
Baxendale confirms he’s taking a short sabbatical before making next move
Likewize is the world’s leading tech protection and support company and Optus is one of Australia’s largest mobile phone carriers.