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Vodafone launches ‘industry leading’ 30 day network guarantee

The guarantee allows new and upgrading customers to exit a new contract within 30 days

  • Staff Reporter
  • 11 April 2016
  • News, Operators

Vodafone makes European leadership changes

UK boss Jeroen Hoencamp, as well as those in charge of the operator’s German, Italian, Spanish and Dutch operations, will become members of the Group Executive Committee

  • Staff Reporter
  • 21 July 2015
  • News, Operators

Hoencamp: We need to do more on customer service

Vodafone UK was most complained about network in Q4 2014 but CEO said improving customer service is “key focus”

  • Staff Reporter
  • 12 May 2015
  • News, Operators

Vodafone UK to launch WiFi Calling and VoLTE this summer

Rollout of technologies part of operator’s £1 billion investment in its UK network and services this year

  • Staff Reporter
  • 10 March 2015
  • News, Operators

Vodafone UK CEO Hoencamp: ‘Network isn’t good enough’

He vows to use £1 billion investment for this year to make “very significant improvements”, and also outlines plans for the launch of its broadband and TV services

  • Staff Reporter
  • 20 February 2015
  • Features, News, Operators

Three CEO reveals his big mast-er plan

Dyson may stick with EE should Hutchison’s £10.25bn O2 acquisition complete

  • Staff Reporter
  • 17 February 2015
  • News, Operators

Vodafone 4G reaches 50 per cent of UK population

UK CEO Jeroen Hoencamp says slow and steady rollout will win the 4G race

  • Staff Reporter
  • 13 January 2015
  • News, Retailers

Vodafone hits 500 stores after finishing P4U refurb task

The 130 outlets it bought from the retailer following its collapse have now opened after a full rebrand and refit, taking total numbers to 528

  • Staff Reporter
  • 14 November 2014
  • News, Operators

Independent Scotland could cause hike in phone costs

Leading UK telecoms firm pen open letter warning of cost to industry if Scotland vote “Yes”

  • Staff Reporter
  • 14 September 2014
  • News, Operators

Vodafone targets rural coverage boost

Villages with poor coverage will get 3G thanks to femtocell technology

  • Staff Reporter
  • 22 July 2014
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