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BT interview: simplifying service management and using AIOps to transform customer experience

BT has collaborated with ServiceNow and Dynatrace for a better management of services, with the latter now being BT’s sole provider of full stack observability across its entire estate

  • Staff Reporter
  • 26 October 2022
  • News, Unified Comms

DIY IT departments are hindering telco management decisions

Executives complain of not getting customer metrics data quickly enough says Sagacity survey

  • Staff Reporter
  • 26 September 2022
  • Dealers, News, News, Technology, Unified Comms

Daisy Communications completes acquisition of Communicate Better

The acquisition strengthens Daisy’s IT and telephony offering

  • Staff Reporter
  • 27 May 2022
  • News, News, Technology, Unified Comms

IT leaders spotlight sustainability in latest SOTI report

Businesses need to be more sustainable with their electronic devices, according to the report

  • Staff Reporter
  • 5 May 2022
  • Distributors, News

Exertis UK appoints new IT data & analytics director

Bhatti will report to Liz Greenwood and oversee a team of three

  • Staff Reporter
  • 6 January 2022
  • Archive, Distributors, News, News

Exertis UK appoints new IT director for service operations

O’Neill will be based at Exertis’ national distribution centre in Burnley

  • Staff Reporter
  • 29 September 2021
  • Archive, Dealers, News, Technology

Redsquid confirms acquisition of Triumph Technologies

The deal will help grow Redsquid’s presence in the Oxford area

  • Staff Reporter
  • 22 June 2021
  • News, Technology, Unified Comms

IT spending in EMEA to surpass $1 trillion next year, according to Gartner

The coronavirus pandemic has led to IT spending to decline in 2020

  • Staff Reporter
  • 12 November 2020
  • Manufacturers, News

Nokia partners with Google Cloud in effort to boost cost efficiencies

The deployment of the migration is expected to be done over an 18 to 24-month period

  • Staff Reporter
  • 14 October 2020
  • News, Technology, Unified Comms

MobileIron study reveals C-level execs are weak link when it comes to security

MobileIron warns that C-level execs are also the most vulnerable to cyberattacks

  • Staff Reporter
  • 28 May 2020
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