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Carphone slapped with £400,000 fine by ICO for data breach

More than three million customers and 1,000 employees had personal data accessed by hackers

  • Staff Reporter
  • 11 January 2018
  • News, Operators, Unified Comms

TalkTalk receives record £400k fine for ‘preventable’ cyber attack

Information Commissioners Office rules incident last October, which saw the personal details of more than 150,000 customers accessed, could have been stopped

  • Staff Reporter
  • 5 October 2016
  • Dealers, News, Operators

Dealers accuse networks of PAC code dirty tricks

Networks deliberately obstructing customers’ requests for PAC codes say senior sources

  • Staff Reporter
  • 8 June 2015
  • News, Technology

Financial services call centre warned over text messages

Company warned after sending out almost 200,000 messages over nine month period

  • Staff Reporter
  • 17 March 2015
  • Manufacturers, News

ICO raids offices believed to be making millions of nuisance calls a day

Officials seized equipment from two sites in Hove and Maidenhead which it suspected were pestering members of the public

  • Staff Reporter
  • 12 March 2015
  • Operators

O2 handed ‘high assurance’ rating by ICO over data handling

Operator receives praise in an audit from the Information Commissioner’s Office on the steps it takes to safeguard customer data, which identified limited scope for improvement

  • Staff Reporter
  • 24 July 2014
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