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TalkTalk receives record £400k fine for ‘preventable’ cyber attack

Information Commissioners Office rules incident last October, which saw the personal details of more than 150,000 customers accessed, could have been stopped

  • Staff Reporter
  • 5 October 2016
  • News, Operators

Nearly 2,000 Vodafone customers “at risk of fraud” due to cyber attack

Operator is latest large UK company to be hit by hackers who accessed names, telephone numbers and bank details

  • Staff Reporter
  • 31 October 2015
  • News, Operators, Unified Comms

15 year old arrested in Northern Ireland over TalkTalk hack

Met police say boy has been arrested in County Antrim following cyber attack on quad-play provider last week

  • Staff Reporter
  • 27 October 2015
  • News, Retailers

Carphone could face fine of up to £500,000 for data breach

ICO confirms it is investigating retailer for cyber attack that saw banking details of up to 2.4 million customers stolen

  • Staff Reporter
  • 10 August 2015
  • Dealers, News, Operators

Dealers accuse networks of PAC code dirty tricks

Networks deliberately obstructing customers’ requests for PAC codes say senior sources

  • Staff Reporter
  • 8 June 2015
  • News, Technology

Financial services call centre warned over text messages

Company warned after sending out almost 200,000 messages over nine month period

  • Staff Reporter
  • 17 March 2015
  • Operators

O2 handed ‘high assurance’ rating by ICO over data handling

Operator receives praise in an audit from the Information Commissioner’s Office on the steps it takes to safeguard customer data, which identified limited scope for improvement

  • Staff Reporter
  • 24 July 2014
  • News, Operators

GSMA spam reporting service sees ICO raid SIM farm

Raid took place earlier this week backed up by intelligence from consumers who reported messages to 7726 number

  • Staff Reporter
  • 28 May 2014
  • News, Operators

Operators enlist GSMA to help tackle spam text messages

The UK’s four operators have launched a ‘spam reporting service’, created by the GSMA, to tackle nuisance texts

  • Staff Reporter
  • 20 March 2014
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