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Virgin Media O2’s community-led MVNO giffgaff, has entered the fixed-line broadband market with the launch of a full-fibre service.
Mobile and broadband customers are finding more to smile about with smaller providers, according to the latest report on Customer Service from Ofcom. The regulator’s annual review of telecoms service quality revealed that companies outside the big four mobile networks—EE, O2, Three, and Vodafone—are scoring impressively on customer satisfaction metrics. Tesco Mobile and giffgaff lead
Telefonica-owned MVNO giffgaff is expanding into home broadband with a trial phase and is inviting up to 500 customers to test the product. The trial offers 12 months of broadband at just £10 per month, with fibre speeds of 500Mbps. Participants will also receive a £100 reward in exchange for feedback. The new service will
Telefonica’s MVNO giffgaff reckons more than a 100 million unused devices worth a collective £14.1 billion are gathering dust in houses. Guff Gaff’s esearch indicates that, on average, each UK adult possesses at least two unused mobile devices at home, with anotherl two devices having been discarded in the bin. Despite the potential value many
Telefonica MVNO, giffgaff is providing street newspaper the Big Issue with 250 refurbished smart phones which will be given to new sellers to enable them to generate cashless sales. This is Big Issue’s first partnership with a mobile network, and the first time that Big Issue sellers have smartphones with NFC technology, The Giff Gaff supplied-phones
Three takes second place with perks worth over 60 per cent lower than O2.
The news means over 2.5 million (72 per cent) of the network’s customers will have more choice and greater value
Offers include up to £50 off new and refurbished phones
Refurbished tech is becoming an increasingly popular choice amongst consumers
Samsung will plant 11 trees for every device returned