Smaller providers outshine major networks in customer satisfaction, Ofcom Report Finds

Mobile and broadband customers are finding more to smile about with smaller providers, according to the latest report on Customer Service from Ofcom. The regulator’s annual review of telecoms service quality revealed that companies outside the big four mobile networks—EE, O2, Three, and Vodafone—are scoring impressively on customer satisfaction metrics. Tesco Mobile and giffgaff lead

£14.1bn of unused phones languishing in UK Homes- giffgaff Research

Telefonica’s MVNO giffgaff reckons more than a 100 million unused devices worth a collective £14.1 billion are gathering dust in houses. Guff Gaff’s esearch indicates that, on average, each UK adult possesses at least two unused mobile devices at home, with anotherl two devices having been discarded in the bin. Despite the potential value many