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Carphone Warehouse insurance misselling verdict ‘surprising’
The £29 million fine follows a difficult last year for the retailer
Carphone looks to the future with concept stores
Store refits in East London and Swindon form part of a plan to transform its retail business
A boom in cyber crime – and software security
With one in every four firms attacked in the past four years, security has never been so vital
Consumers need at least 5GB of data to stream entire Euro 2016 tournament
The winning team will play seven matches throughout the tournament
Carphone’s Geek Squad now Apple accredited screen repairer
Prices for screen repairs and replacements cost £89 from selected branches
Carphone signs £160m contract with Capita
Customer management firm will run the retailer’s call centres, also covering its MVNO Talk Mobile and technical support service Geek Squad
Carphone predicting smartphone boom this autumn
Retailer expecting 15 per cent of consumers to buy or upgrade to a smartphone in the next three months off the back of a number of handset launches from manufacturers
Carphone rediscovers love for HSC
With HSC business manager Bob Sweetlove’s admission that a rebrand of the distributor by Carphone Warehouse is a possibility, Paul Withers looks at how the move would make perfect sense for both firms
Geek Squad at HSC
HSC is hoping to add to its customer training progÂramme by putting together a B2B version of Carphone’s ‘Geek Squad’ team of handset experts