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Sky records strong performance in Ofcom’s latest complaints report
However Virgin Media and Shell Energy among the most-complained about providers
Uswitch: More than three million customers could save by switching to SIM-only
Out-of-contract customers are overpaying on pay-monthly rolling mobile contracts that costs 430 per cent more than the best value SIM-only offers
Ofcom to crackdown on phone scammers as millions targeted
Nearly a million of those targeted followed scammers instructions as criminals become more sophisticated
2022 Predictions: outlook for a new year
5G, foldables and digital transformation are set to remain big themes in 2022, but sustainability will also really start to impact user decisions. We asked the industry for their take on the year ahead
Virgin Media O2 will not charge customers for EU roaming
Customers with O2 can use existing data allowance up to 25GB when roaming in Europe
Roaming charges to be reintroduced for mobile users across the UK
Customers who took out a mobile contract before the changes were announced will not be affected.
End of year review: Mobile industry reacts to a turbulent 2021
Despite the challenges of COVID-19, 2021 was another busy year for the mobile industry as the importance of digital tech was highlighted. Mobile News got the view of the industry on key trends
Virgin Media O2 tempts dual customers with double helpings
Analysts tip Volt to spearhead the telco’s convergence plans
CMA provisionally clears £31bn Virgin Media and O2 merger
The merger could cause a ripple effect in the UK telecoms market say analysts
Oppo sets sights on leading in Europe, after Chinese success
Oppo hit China’s number-one spot for the first time in early 2021, but can it duplicate its success in Europe?